1. Alternatives to improve the customer experience
2. Better user experience = Better results
3. Certifications

THE BEST RUN SAP

 

 

SAP Africa

 

Welcome to the SAP Training & Enablement Newsletter

 

SAP Africa

 

Welcome to the monthly newsletter, keeping you up to date with the latest news and updates. Be sure to spread the word and tell your colleagues to subscribe today

 

 

 

1.

Alternatives to improve the customer experience

 

First and foremost, we hope you and your loved ones are safe. Our hearts and minds are with all of those most affected by the COVID-19 outbreak. With the pandemic as a global issue, we can say that we are all together in this fight, and our health is what we are fighting for and our priority.

 

As most governments decided to close spaces in which people gather, as it happens with our training centers, we developed an alternative plan to face the training needs for the moment: our classroom training have all been canceled and our SAP Live Class offer has been greatly extended. What this means is that you can complete SAP courses in real-time in the safety of your home. With this delivery method, there is active communication between the student, the teacher (SAP expert) and other students.

 

Check out our training offer and click on the links below to know more about this service.

 

Classes available through SAP Live Class

Check our podcast on the move to SAP Live Class and Tips on remote learning

Alternatives to improve the customer experience

 

 

2.

Better user experience = Better results

 

Regardless of the industry you work on, the core should always be the customer: they are the reason why we try our hardest to deliver the best offer, to satisfy their needs. That means our offer can only be optimal if the people that work on it run their best.

 

SAP User Experience Management by KNOA is the product that allows you to detect where are the most common errors, both user and software bound.

 

Check the links below to understand the benefits of using this software (based on an IDC study) and read the American company Salt River Project's feedback.

 

Check the IDC Business Value snapshot

Check the customer story: Salt River Project

Better user experience = Better results

 

 

3.

Certifications

 

It's much more than a piece of paper. It's peace of mind – Certification from SAP helps ensure that you get the IT value you need to succeed.

 

image description

List of available certifications

 

 

Want to know more about our Certifications? Join us on May 26 for our live webinar.

 

image description

Register now

 

Certifications

 

 

4.

New Courses

 

S4125: Business Processes in SAP S/4HANA Portfolio and Project Management

 

With SAP S/4HANA Portfolio and Project Management you can efficiently synchronize your strategic and operational portfolio and project management goals. You gain a highly integrated solution combining portfolio management, project management, and resource management, along with reliable performance monitoring and flexible analytics. This course provides you with instructor-led training and in-depth hands-on practice to obtain a solid foundation to help you make key business decisions when implementing SAP S/4HANA Portfolio and Project Management

 

C4H420: SAP Sales Cloud: SAP CPQ Implementation

 

This course is designed to provide you with a fundamental understanding of SAP CPQ functionalities, features, rules, and concepts. This course is targeted for Implementation Consultants.
Book this training if you would like to learn how to perform a variety of common implementation-related tasks. The successful consultant will be able to apply the skills acquired within a project team and contribute positively to the success of a project under the guidance of senior project team members.
Participants will be provided with access to SAP CPQ tenants for hands-on exercises throughout the course. The course also includes a proof of concept workshop, during which participants will collaborate to analyze and implement a business case.

 

C4H620 (former HY800): SAP Customer Data Cloud Implementation Training

 

Book this course if you would like to learn the main functionalities and concepts of SAP Customer Data Cloud. It is designed to provide an in-depth understanding about the implementation of the key business scenarios of the SAP Customer Data Cloud solution. Multiple hands-on exercises are used to facilitate the configuration options in SAP Customer Data Cloud and development using Customer Data Cloud SDKs. Hands-on activity includes customizing Data Schema, implementing Customer Identity using screen- sets and web SDK, implementing Customer Consent, working with Customer Data Cloud API tool and implementing single sign on.

New Courses

 

 

5.

Live Webcasts

 

image description

Understand and get first hand insights of the Learning Room SAP Analytics Cloud in SAP Learning Hub

May 7, 2020, 2PM CET

 

 

 

image description

Understand how to create an E-Learning in SAP Enable Now

May 14, 2020, 2PM CET

 

 

 

image description

Digital Learning with SAP Learning Hub

May 20, 2020, 11AM CET

 

 

 

image description

SAP Global Certification Program in the Cloud

May 26, 2020, 11AM CET

 

Live Webcasts

 

 

6.

Events

 

image description

Training and Enablement Best Practices for SAP S/4HANA

June 4, 2020
Live at 10AM CET

 

Events

 

How do you make users happy?

 

 

 

Call us

 

Africa Region

or see our complete list of local country numbers

Contact us

 

 

 

SAP

Find us on

Facebook  Twitter  YouTube  LinkedIn 

 

SAP Global Marketing, Inc., 10 Hudson Yards, New York, NY 10001, United States

This e-mail may contain trade secrets or privileged, undisclosed, or otherwise confidential information. If you have received this e-mail in error, you are hereby notified that any review, copying, or distribution of it is strictly prohibited. Please inform us immediately and destroy the original transmittal. Thank you for your cooperation.

This email is sent to you by SAP Global Marketing, Inc. on behalf of the SAP Group of companies. If you would like to have more information about your Data Controller(s) please click here to contact webmaster@sap.com

SAP Global Marketing, Inc. hat diese E-Mail im Auftrag des SAP-Konzerns an Sie verschickt. Wenn Sie mehr darüber erfahren möchten, wer für Ihre Daten verantwortlich ist, klicken Sie bitte hier und schicken Sie eine E-Mail an webmaster@sap.com

This promotional e-mail provides information on SAP's products and services that may be of interest to you. If you would prefer not to receive such e-mails from SAP in the future, please click on the Unsubscribe link.

To ensure you continue to receive SAP related information properly please add sap@mailsap.com to your address book or safe senders list.