1. Alternatives to improve the customer experience
2. Better user experience = Better results
3. Certifications




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SAP Africa


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Alternatives to improve the customer experience


First and foremost, we hope you and your loved ones are safe. Our hearts and minds are with all of those most affected by the COVID-19 outbreak. With the pandemic as a global issue, we can say that we are all together in this fight, and our health is what we are fighting for and our priority.


As most governments decided to close spaces in which people gather, as it happens with our training centers, we developed an alternative plan to face the training needs for the moment: our classroom training have all been canceled and our SAP Live Class offer has been greatly extended. What this means is that you can complete SAP courses in real-time in the safety of your home. With this delivery method, there is active communication between the student, the teacher (SAP expert) and other students.


Check out our training offer and click on the links below to know more about this service.


Classes available through SAP Live Class

Check our podcast on the move to SAP Live Class and Tips on remote learning

Alternatives to improve the customer experience




Better user experience = Better results


Regardless of the industry you work on, the core should always be the customer: they are the reason why we try our hardest to deliver the best offer, to satisfy their needs. That means our offer can only be optimal if the people that work on it run their best.


SAP User Experience Management by KNOA is the product that allows you to detect where are the most common errors, both user and software bound.


Check the links below to understand the benefits of using this software (based on an IDC study) and read the American company Salt River Project's feedback.


Check the IDC Business Value snapshot

Check the customer story: Salt River Project

Better user experience = Better results






It's much more than a piece of paper. It's peace of mind – Certification from SAP helps ensure that you get the IT value you need to succeed.


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List of available certifications



Want to know more about our Certifications? Join us on May 26 for our live webinar.


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Register now






New Courses


S4125: Business Processes in SAP S/4HANA Portfolio and Project Management


With SAP S/4HANA Portfolio and Project Management you can efficiently synchronize your strategic and operational portfolio and project management goals. You gain a highly integrated solution combining portfolio management, project management, and resource management, along with reliable performance monitoring and flexible analytics. This course provides you with instructor-led training and in-depth hands-on practice to obtain a solid foundation to help you make key business decisions when implementing SAP S/4HANA Portfolio and Project Management


C4H420: SAP Sales Cloud: SAP CPQ Implementation


This course is designed to provide you with a fundamental understanding of SAP CPQ functionalities, features, rules, and concepts. This course is targeted for Implementation Consultants.
Book this training if you would like to learn how to perform a variety of common implementation-related tasks. The successful consultant will be able to apply the skills acquired within a project team and contribute positively to the success of a project under the guidance of senior project team members.
Participants will be provided with access to SAP CPQ tenants for hands-on exercises throughout the course. The course also includes a proof of concept workshop, during which participants will collaborate to analyze and implement a business case.


C4H620 (former HY800): SAP Customer Data Cloud Implementation Training


Book this course if you would like to learn the main functionalities and concepts of SAP Customer Data Cloud. It is designed to provide an in-depth understanding about the implementation of the key business scenarios of the SAP Customer Data Cloud solution. Multiple hands-on exercises are used to facilitate the configuration options in SAP Customer Data Cloud and development using Customer Data Cloud SDKs. Hands-on activity includes customizing Data Schema, implementing Customer Identity using screen- sets and web SDK, implementing Customer Consent, working with Customer Data Cloud API tool and implementing single sign on.

New Courses




Live Webcasts


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Understand and get first hand insights of the Learning Room SAP Analytics Cloud in SAP Learning Hub

May 7, 2020, 2PM CET




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Understand how to create an E-Learning in SAP Enable Now

May 14, 2020, 2PM CET




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Digital Learning with SAP Learning Hub

May 20, 2020, 11AM CET




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SAP Global Certification Program in the Cloud

May 26, 2020, 11AM CET


Live Webcasts






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Training and Enablement Best Practices for SAP S/4HANA

June 4, 2020
Live at 10AM CET




How do you make users happy?




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